Terms of Service

Last updated: April 10, 2026

1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of ShareLynk (the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

2. Description of Service

The Service provides tools for digital profiles, event pages, ticketing and guest workflows, QR code management, document sharing, and related analytics. Users can create, manage, and share these experiences from one platform.

3. User Accounts

When you create an account, you must provide accurate and current information. You are responsible for:

  • Maintaining the confidentiality of your password;
  • All activities that occur under your account;
  • Notifying us immediately of any unauthorised access or security breach.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law or regulation;
  • Infringe the intellectual property, privacy, or other rights of any person or organisation;
  • Upload or transmit malware, malicious code, or attempt to interfere with, disrupt, or compromise the security or operation of the Service;
  • Upload, share, or display content that is unlawful, harmful, sexually explicit, pornographic, or otherwise inappropriate for a general audience;
  • Harass, abuse, threaten, or harm others, or send spam or other unsolicited communications.

5. Subscription and Payments

A free tier is currently available. Paid plans may be introduced and billed in British Pounds (£) via our payment provider (e.g., Stripe). If you purchase a subscription, unless otherwise stated:

  • Subscriptions renew automatically each billing period unless cancelled before renewal;
  • Payments are billed in advance for each billing cycle;
  • Any refunds will be assessed in accordance with applicable UK consumer law.

We do not store full payment card details; payments are processed by third-party providers.

Right to Cancel (Cooling-Off Period)

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel a paid subscription within 14 days of purchase without giving any reason. However, if you request that the Service begins immediately upon purchase, you acknowledge that you lose this right to cancel once the Service has been fully performed, or waive it to the extent that the Service has already commenced. To exercise your right to cancel, please contact us at billing@sharelynk.com.

Price and Plan Changes

We reserve the right, at our sole discretion, to modify or adjust our subscription plans and pricing at any time. Such changes may include, but are not limited to: (a) adding new features or improvements (which may increase fees); (b) discontinuing or removing features (which may decrease fees); or (c) adjusting available plan types or billing tiers.

If we make a change that we reasonably determine to have a material effect on you, we will provide reasonable advance notice (typically at least 30 days) by email or through the Service. Your continued use of the Service after the effective date of the change constitutes your acceptance of the updated subscription and pricing. If you do not agree, you may cancel your subscription before the change takes effect in accordance with our cancellation policy.

6. Intellectual Property and User Content

The Service, including its software, design, branding, and platform content, is owned by or licensed to ShareLynk and is protected by applicable intellectual property laws. Except as expressly permitted by these Terms or by law, you may not copy, modify, distribute, or create derivative works from the Service.

You retain ownership of any images or content you upload to the Service. By uploading content, you grant ShareLynk a non-exclusive, royalty-free, worldwide licence to use, host, reproduce, display, and distribute that content solely for the purpose of operating, improving, and promoting the ShareLynk platform, unless you opt out where such an option is provided.

Photos uploaded to an event may be viewed, shared, and published by the event organiser for event-related purposes.

7. Data Protection

The Service is operated by ShareLynk. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please see our Privacy Policy for details on how we collect and process personal data.

8. Gallery Images and Reporting

If you upload photos or other media, you confirm you have a valid legal basis to share that content and any personal data it contains (including identifiable images of people), and that your upload and use comply with applicable data protection and privacy laws.

  • You must not upload content that is unlawful, abusive, defamatory, or infringes any third-party rights.
  • Event organisers are responsible for configuring gallery visibility, moderation, and retention settings for their event galleries.
  • We may use technical and manual moderation tools to review content for safety, abuse prevention, and legal compliance.
  • Users can report photos. Report submissions are logged (including contact details, reason, timestamp, and technical metadata) for investigation, security, and legal compliance.
  • We may restrict access to, unpublish, or remove content where required by law, these Terms, or legitimate safety concerns.

9. Service Changes and Availability

We may update, suspend, or discontinue all or part of the Service at any time. Where reasonably practicable, we will provide advance notice of material changes, and for paid subscribers we will aim to provide at least 30 days' notice before any discontinuation that affects a paid feature. We will not be liable for any modification, suspension, or discontinuation of the Service.

10. Termination

You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms or if we reasonably believe your use poses risk to us or other users. Upon termination, provisions which by their nature should survive (e.g., intellectual property, disclaimers, limitations of liability) shall survive.

11. Limitation of Liability

To the maximum extent permitted by law, ShareLynk shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenues, data, or goodwill, arising from or related to your use of the Service. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law (including the Consumer Rights Act 2015).

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction, except where mandatory consumer law provides otherwise.

13. Payment Facilitation, Financial Regulation, and Anti-Money Laundering

ShareLynk as a Technology Platform

ShareLynk is a technology platform and software service provider. ShareLynk does not operate as a payment service provider, payment institution, or e-money institution. ShareLynk does not receive, hold, store, transmit, or disburse funds on behalf of organisers, donors, or event attendees. All payment processing is carried out by Stripe, which is authorised by the Financial Conduct Authority (FCA) as a payment institution.

Direct Fund Flows

Where Stripe Connect is used (including for fundraising donations and event ticketing), funds paid by donors or ticket purchasers are transferred directly to the organiser's connected Stripe account at the point of payment. ShareLynk retains only its platform service fee, which is charged as compensation for the provision of technology services and is not a payment intermediation fee. ShareLynk is not a party to the financial transaction between donor/purchaser and organiser.

Organiser Responsibilities

Organisers who collect funds through the platform (whether via fundraising campaigns, ticketing, or other features) are solely responsible for:

  • Ensuring their use of funds complies with all applicable laws, including but not limited to the Proceeds of Crime Act 2002, the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017, and any applicable charity law;
  • Complying with any obligations they have as a business, charity, or individual under UK tax law, including declaring income to HMRC;
  • Obtaining any licences, registrations, or authorisations required for their fundraising or commercial activities;
  • Ensuring that funds raised are used for the purposes stated on their campaign or event page.

Fraud and Financial Crime

ShareLynk expressly prohibits use of the platform for fraudulent fundraising, money laundering, terrorist financing, or any other financial crime. ShareLynk reserves the right, without notice or liability, to:

  • Suspend or terminate any campaign, event, or account where financial crime is suspected;
  • Report suspicious activity to the National Crime Agency (NCA) or other relevant authorities;
  • Co-operate fully with law enforcement, regulatory bodies, and Stripe in any investigation.

No Financial Advice

Nothing in the Service constitutes financial, legal, or tax advice. ShareLynk accepts no liability arising from an organiser's failure to comply with applicable financial regulation, tax obligations, or anti-money laundering requirements. Organisers should seek independent legal and financial advice if they are uncertain of their obligations.

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified via the Service or email. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

15. Contact Us

ShareLynk
Operated in the United Kingdom